Door To Door Assistance
When requested in advance (or during your trip) drivers may help riders who require assistance due to their disability. This includes knocking on doors, ringing door-bells, opening doors, carrying items and assisting riders using wheelchairs. Drivers may not enter buildings beyond the main door or foyer nor can they go to your door if it is out of sight of the vehicle or if the pathway is obstructed with deep snow or very icy conditions. In these events you will need to meet the vehicle at the curb.