Carry On Items
Riders may travel with items they or their companion or PCA can safely carry on their lap(s). Riders may need to place items at their feet or under their seat to accommodate other riders. Please limit your items, if they displace other riders (or expected riders) you may be refused that trip.
If you have excessive items and do not wish to reduce them, then you can request a trip from the provider at their private cash rate. In this event you may need to wait for a private vehicle to arrive.
If you require assistance due to your disability, the driver may help in carrying up to 2 items that can be carried in one trip. Items must weigh 20 pounds or less. Items likely to cause harm may not be transported. Please understand that vehicle trunks, even when empty, are reserved for mobility aids only.