The travel time of a GoldRide trip is comparable to the same trip if made by regular fixed route bus. Pickup times may also be negotiated within one hour before or after the requested time. The reservationist will give you a pickup time and the expected Be-Ready window your ride will arrive within.
Advance reserved trips arrive within a tentative 30 minute Be-Ready window from your scheduled pickup time. Please be ready to board your ride during this time. If your ride has not arrived within 30 minutes from your scheduled pickup time call for assistance.
For Same-Day trips and Will-Call Return trips, the Be-Ready window is 45 minutes from your pickup time.
Please be prepared to leave when your ride arrives. Riders who do not board the vehicle when it arrives delay service for other passengers. In these cases the driver can only wait up to 5 minutes before moving on to their next trip
On-Board Travel Times
Travel times vary based on trip distance, traffic, time of day and weather conditions. The below table shows expected travel times. If you need to arrive by a specific time consider your Be-Ready window and travel time when planning your trip. If you’re unsure, tell us, the reservationist will attempt to give you a pickup time that will get you to your appointment on time.
||Expected Travel Times